terms & Conditions
CLOTHING & HOMEWARES:
We currently offer domestic shipping (tracked) within New Zealand at a standard rate of $10 (1-6 small items). For 7 and more items and larger garments, domestic tracked shipping is $14.
Also, you can pick up your order from Lower Hutt Te Omanga Hospice Shop free of charge:
217 High Street, Hutt Central, Lower Hutt, 5010.
Furniture delivery within Wellington area $80.00 per item.
Furniture delivery outside Wellington $120.00 per item.
Furniture delivery to South Island $180.00 per item.
If you’re in the Wellington area you can pick up your order from our Petone Hospice Warehouse free of charge: 476 Jackson Street, Petone, 5012 Building 19.
Please contact us for confirmation before coming to pick up your order.
Orders placed on weekdays before 11am will begin processing same day, however orders that fall after 11am we will begin processing straight away but may not get picked up by our delivery drivers. Orders placed on Friday after 11 am NZT will begin processing the following Monday.
Please allow couriers allow 2-5 days for delivery. (Please note that delays in courier times are out of our control. Estimated delivery times are to be used as a guide)
Deliveries take place Monday to Friday. Once the courier has picked up your order from a Te Omanga Hospice store, you'll be emailed a tracking number so that you can follow the journey of your parcel.
Large - heavy or delicate items may incur an additional cost, this cost is noted in the description field.
Unfortunately we currently don't offer international shipping.
The intellectual property rights in all software and content, including the logos, photos made available to you on or through this website remain the property of the Te Omanga Hospice and are protected by copyright laws. All such rights are reserved by the Te Omanga Hospice Online Shop.
You are not permitted to publish, manipulate, duplicate, copy, sell, distribute, or otherwise reproduce or exploit, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
The copyright and other intellectual property rights in the material contained in this website are protected by the Te Omanga Hospice. Any reproduction or use of any of the contents of this website without the express written consent of the Te Omanga Hospice Online Shop is prohibited.
Returns & Refunds
Unfortunately, we do not accept returns on any items sold online
Every effort is made to ensure an item is listed is in the condition stated, however occasionally there might be an item that slips through our rigorous inspection.
If the item has damage or is in a condition otherwise than stated please email firstname.lastname@example.org
Every effort has been made to ensure that the colours of our products that appear on the Website are as accurate as possible. However, because the actual colours you see when using the Website depend on the monitor or display interface you are using, we cannot guarantee that the colours you see will be a completely accurate representation actual products or packaging.